BMC Remedy – Various and Sundry

BMC Remedy Assigned Group Incident Transfer(s) Query

January 22, 2015 mmwheeler

Had a request from a customer for a report showing the number of Remedy incidents transferred from his managed group to other groups during a given date range. I figured out a pseudo lead/lag query for SQL Server 2008. This creates an output that aligns the current row with the […]

Populating Notes field from Cascading Dropdown Selections

April 30, 2012 mmwheeler

This was a solution I figured out for populating a notes field from cascading drop-downs. I’ve had some folks e-mail me asking for the actual implementation. In my scenario, I was creating a Sharepoint form front-end that would create an Incident Ticket in BMC Remedy. […]